Help Center Orders & Billing Updating your card on file

Updating your card on file

  1. Sign in and open your account page.
  2. Find the Payment method section.
  3. Enter your new card details in the secure card form and save.

Your future charges move to the new card immediately — including your existing subscription schedule. There's nothing to re-order and no interruption to your practice.

Good to know

  • Card details are entered directly with our payment processor over a secure connection; Prescripta never sees or stores the number.
  • If you enter the same card that's already on file, we detect it and leave everything as is.
  • Card declined at billing time? Update the card here, then contact us if a payment needs to be retried.
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