Help Center Orders & Billing Updating your card on file
Updating your card on file
- Sign in and open your account page.
- Find the Payment method section.
- Enter your new card details in the secure card form and save.
Your future charges move to the new card immediately — including your existing subscription schedule. There's nothing to re-order and no interruption to your practice.
Good to know
- Card details are entered directly with our payment processor over a secure connection; Prescripta never sees or stores the number.
- If you enter the same card that's already on file, we detect it and leave everything as is.
- Card declined at billing time? Update the card here, then contact us if a payment needs to be retried.
