Help Center Orders & Billing Understanding your charges
Understanding your charges
Prescripta charges appear from our payment processor and match your plan: a one-time setup fee (if your plan has one) on your first invoice, then your plan price each billing cycle.
Reading it
- One practice = one subscription = one recurring charge.
- Multiple practices bill separately, so you may see one charge per practice.
- Plan changes adjust the amount from the cycle the change takes effect.
Anything that does not add up? Open a support ticket with the charge date and amount, and we will trace it for you.
