Help Center Orders & Billing Understanding your charges

Understanding your charges

Prescripta charges appear from our payment processor and match your plan: a one-time setup fee (if your plan has one) on your first invoice, then your plan price each billing cycle.

Reading it

  • One practice = one subscription = one recurring charge.
  • Multiple practices bill separately, so you may see one charge per practice.
  • Plan changes adjust the amount from the cycle the change takes effect.

Anything that does not add up? Open a support ticket with the charge date and amount, and we will trace it for you.

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