Suspending or canceling a subscription

Both are handled with the Prescripta team rather than a self-serve button, because winding a medical practice's software down deserves a conversation about data and timing.

The difference

• Suspend pauses billing and puts the practice on hold. It can be resumed any time; nothing is lost.
• Cancel permanently stops billing and winds the practice down. It cannot be resumed; coming back later means a new order. Your other practices are not affected.

How to request it

Open a support ticket from your account page, or contact your Prescripta representative. We will confirm the details with you before anything changes.