Help Center Membership Management: The Dashboard The page from top to bottom

The page from top to bottom

Here is everything on the page, in the order you see it.

PartWhat it isWho sees it
Demo bannerYellow strip: DEMO CLINIC, every patient here is fictional…Only in a demo clinic
HeadingDashboard as of MM/DD/YYYYEveryone
Arrange tiles button (top right)Lets you move and hide cards for yourselfEveryone
Get started panelThree setup steps for a new clinicPeople who can View settings, until setup is done
Morning briefA short written summary of the dayClinics whose plan includes the AI morning brief
Memberships rowMembership cards, counted the way your EMR counts themEveryone
Needs attention rowWork cardsEveryone
List panelSearch, filters and the list for the card you clickedEveryone

Page heading: "Dashboard as of MM/DD/YYYY"

  • What it is: the date the numbers are for. It is today's date for your clinic.
  • Why it is there: so you know the counts are for today. Cards like "Overdue reorders" depend on today's date.
  • Note: the numbers are worked out fresh each time the page loads. They do not change by themselves while the page sits open. To see new numbers, click Dashboard again or refresh your browser. (After you click a row button, the list reloads right away.)

Demo clinic banner

In a demo clinic, every page shows a yellow strip at the top:

DEMO CLINIC, every patient here is fictional; the pharmacy, fax and EMR are stand-ins. Nothing leaves the portal.
  • Why: a demo clinic is for trying the product. Every patient is made up. Nothing is really sent to a pharmacy, fax line or EMR.
  • Who can change it: only Prescripta creates, resets or deletes demo clinics. Contact support.
  • The Get started panel never shows in a demo clinic.

Get started panel

A panel with a gold stripe on the left, titled Get started, with the line Three steps and the portal runs itself. This panel disappears once they are done.

Who sees it: people whose role has View settings (by default owner, admin and provider), and only while one or more steps are not done. It never shows in a demo clinic.

The three steps:

StepLink opensCounts as done when
Connect your EMR: or skip it and manage patients by hand.Admin → Settings → EMR connectionAn EMR (such as Zenoti or OptiMantra) is connected for the clinic, or the clinic has added at least one patient by hand (that counts as skipping the EMR)
Add your patients: sync from the EMR, import a CSV (Data), or add them one by one.The Members page (the word Data opens Admin → Settings → Data)At least one patient is on file (archived patients do not count)
Set up your pharmacy: e-ordering or fax, prescriber details, products.Admin → Settings → PharmaciesA pharmacy has been set up in Settings
  • A finished step turns grey and gets a check mark (✓).
  • If your role can Invite, enable and disable users, a last line shows: Then invite your staff and set who may prepare and send prescriptions. The link opens Admin → Users.
  • EMR and pharmacy setup are done by Prescripta. The EMR connection and pharmacy connection are set up by Prescripta, because they are arranged with the EMR or pharmacy company. In Settings you can see them, but the fields are greyed out. Contact support to have them set up.
  • The panel goes away by itself once all three steps are done. There is no close button.
  • No EMR? A clinic that does not use an EMR does not have to connect one. As soon as you add a patient by hand (Members → + Add patient manually), step 1 counts as skipped and gets its check mark. Once a pharmacy is also set up, the panel goes away.
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