Help Center Getting Started Signing in and your account page

Signing in and your account page

Sign in at prescripta.com/sign-in with your email and password. After signing in you land on your account page.

Your account page, tab by tab

  • Overview: your practice name, plan and status, quick links to your booking page and patient portal, and anything that needs your attention.
  • Practice: your practice information on file (addresses, contacts, providers), with Edit and Add a new provider.
  • Booking Page: everything your public booking page shows: services, providers, hours, policies, branding, and portal settings.
  • Billing: your membership and the payment method on file.
  • Support: open a ticket and read replies from the Prescripta team.
  • Account: your profile, security, and the agreements your practice accepted.

Trouble signing in?

  • Use the exact email address your welcome email was sent to.
  • Forgot your password? Use the reset link on the sign-in page.

Staying signed in

For security, prescripta.com signs you out after a period of inactivity, set by Prescripta (up to 2 hours). A Still there? bar shows for the last minute; click Stay signed in to keep going. Every session ends 10 hours after you sign in, even if you are busy, so sign in again to pick up where you left off.

Changes to your team, your practice or billing may first ask you to Confirm it's you: enter your password, and the code from your authenticator app if you use one. This happens only when you signed in a while ago. After you confirm, your change goes through and you are not asked again for a while.

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