Member Management

Membership tracking for GLP-1, hormone, TRT, and peptide programs

Every member on one list: next reorder, next autopay, last nurse follow-up, and order status. Order online in minutes, no consult needed.

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Member Management dashboard showing membership counts, reorders due this week with next reorder and autopay dates, nurse follow-ups due, and the AI morning brief

What it does

Built for clinics that run monthly medication memberships. From Prescripta, the all-in-one EHR for specialty and wellness practices.

One membership list

Name, start date, membership type, next autopay, next reorder, last follow-up, and order status, all on one screen with filters.

Reorder reminders

A reminder goes up seven days before each medication reorder and stays until the order is placed. Overdue reorders are flagged.

Nurse follow-ups

Every member gets a follow-up every four weeks. Answered or not answered is logged, and the member stays on the list either way.

Order status pipeline

Upcoming, pending approval, ready, ordered, shipped, delivered. Each step is dated, and approvals go to the right role.

Autopay visibility

The autopay date is separate from the reorder date, rolls monthly, and a failed payment is visible on the member.

Pharmacy e-ordering

Place medication orders with your pharmacy from the order form. Plus and Pro work with more than one pharmacy.

AI morning brief

A short morning summary of who needs a reorder, a follow-up, or an approval today, by email and on the dashboard.

eFax on Pro

Fax prescriptions straight from the order form and read the fax inbox with AI help.

Works alongside your EHR

Keep your EHR for charting and billing. Member Management is the membership list it is missing: who is due for a reorder, a follow-up, or an approval today.

OptiMantra has no membership API, so Member Management connects through the two things it does offer: outbound webhooks and the Patient Tags report.

A patient tag per plan (for example MM-Hormone) tells the portal who holds a membership. The Booking and Checkout SuperBill webhooks keep patients and tags current. Your existing book comes over once from the Analytics, Patient Tags report through the Connect OptiMantra wizard. The portal keeps the schedule: next reorder, next autopay, nurse follow-up. Your card processor is not involved.

  • Connect wizard in Settings, EMR
  • Existing members imported from the Patient Tags report
  • Tags decide who is a member; the portal keeps the dates
  • Check-outs recorded as the last visit

Membership status and counts sync from Zenoti on a schedule, with Current, Active, Suspended, Payment failed, and Frozen shown with Zenoti’s own labels.

  • Scheduled sync
  • Membership status on every member
  • Match review for unmatched records

Export your patient or membership list from any EHR and import it. Re-importing updates only the cells that changed, and never touches dates your staff set by hand.

  • Template and header matching
  • Preview before commit
  • Export members, orders, and follow-ups any time

Prescripta is not affiliated with OptiMantra or Zenoti. Their names describe compatibility only.

How buying works

Pick a plan

Base, Plus, or Pro. Prices are per clinic, per month. No consult needed.

Enter your clinic and pay

Give us the clinic name, accept the Business Associate Agreement and the membership agreement, and pay by card. Your Prescripta account is created for you after payment.

Sign in within a minute

Two e-mails arrive within a minute of payment: your portal sign-in and your Prescripta account. Sign in at membermgt.prescripta.com with a code from the authenticator app on your phone.

Plans

Prices are per clinic, per month. Buy online, no consult needed.

Base

One clinic, one pharmacy

$19 / clinic / month
  • ✓ Membership list and dashboard
  • ✓ Reorder reminders and nurse follow-ups
  • ✓ Order status pipeline
  • ✓ Pharmacy e-ordering (one pharmacy)
  • ✓ EMR sync
  • ✓ Manual and multi-memberships
  • ✓ CSV import and export
  • ✓ AI morning brief
Recommended

Plus

Order from up to three pharmacies

$29 / clinic / month
  • ✓ Everything in Base
  • ✓ Up to three pharmacies

Pro

Unlimited pharmacies plus eFax

$49 / clinic / month
  • ✓ Everything in Plus
  • ✓ Unlimited pharmacies
  • ✓ eFax: fax prescriptions from the order form
  • ✓ Fax inbox with AI read

Built for a HIPAA workload

Data under a BAA

Your data lives in AWS under a Business Associate Agreement, signed before your clinic is set up.

Authenticator at sign-in

Every sign-in uses a six-digit code from an authenticator app on your phone. There is no password-only access.

No patient data by email

No patient information is sent by email.

Roles that fit a clinic

Admin, provider, nurse, and staff roles decide who can approve, update, or only view.

Questions clinics ask

Yes. OptiMantra has no membership API, so Member Management connects through OptiMantra’s outbound webhooks (Booking and Checkout SuperBill) and a one-time import of the Patient Tags report. A patient tag per plan marks who holds a membership; the portal keeps the reorder, autopay, and follow-up dates. You keep OptiMantra for charting and billing.
No. Member Management runs beside your EHR. It tracks the membership schedule and the pharmacy orders; your EHR keeps the chart and the card on file. Clinics that later want one system can move to the full Prescripta platform with data migration included.
Three ways: the Connect OptiMantra wizard imports your Patient Tags report; Zenoti syncs on a schedule; any other EHR works through a CSV import with a preview before anything is written. Members can also be added one at a time.
The member is flagged Payment failed on the list, counted on the dashboard, and named in the morning brief, so staff see it before a reorder is approved. The autopay date is tracked separately from the reorder date, so a late payment never hides a due medication.
Monthly medication memberships: GLP-1 weight loss (semaglutide, tirzepatide), hormone optimization (BHRT, HRT), testosterone (TRT), and peptide programs. Any membership with a recurring medication reorder, a nurse follow-up, and a monthly autopay fits.
Base is one clinic and one pharmacy. Plus orders from up to three pharmacies. Pro adds unlimited pharmacies and eFax from the order form. All three include the membership list, reorder reminders, nurse follow-ups, the order status pipeline, autopay visibility, and CSV import and export.
Your data lives in AWS under a Business Associate Agreement signed at checkout. Patient fields are encrypted, every sign-in requires an authenticator code, roles decide who can approve or only view, and no patient information is sent by e-mail; the daily summary carries counts only.
Yes. Upgrades apply right away. Downgrades and cancellations take effect at the end of the paid month, from your Prescripta account page. There is no contract and no consult required to buy.

Questions before you buy?

Book a short consult or send us a note. Buying does not require either one.

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