Help Center Membership Management: Patients and memberships Follow-ups and refill reminders for patients without a membership

Follow-ups and refill reminders for patients without a membership

By default they run for members only. Under Admin → Settings → Memberships & patients the clinic can apply follow-ups and refill reminders to all patients (see that section). When on, a patient without a membership shows the same Next follow-up, Scheduled steps and reorder details as a member; the reorder date needs a medication on file.

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